| (H) common medications and side effects, including
psychotropic medications, when appropriate;
(I) understanding mental illness;
(J) conflict resolution and de-escalation techniques;
and
(K) information regarding community resources.
(4) Facilities that employ licensed nurses, certified
nurse aides, or certified medication aides must provide annual in-service
training, appropriate to their job responsibilities, from one or more
of the following areas:
(A) communication techniques and skills useful when
providing geriatric care (skills for communicating with the hearing
impaired, visually impaired and cognitively impaired; therapeutic
touch; recognizing communication that indicates psychological abuse);
(B) assessment and interventions related to the common
physical and psychological changes of aging for each body system;
(C) geriatric pharmacology, including treatment for
pain management, food and drug interactions, and sleep disorders;
(D) common emergencies of geriatric residents and how
to prevent them, for example falls, choking on food or medicines,
injuries from restraint use; recognizing sudden changes in physical
condition, such as stroke, heart attack, acute abdomen, acute glaucoma;
and obtaining emergency treatment;
(E) common mental disorders with related nursing implications;
and
(F) ethical and legal issues regarding advance directives,
abuse and neglect, guardianship, and confidentiality.
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