provide to the commission the
contract documents relating to a product being advertised and any
information used to develop or substantiate comparisons made in the
advertisement.
(2) Television, radio, and internet advertisements.
A REP must include the following statement in any television, Internet,
or radio advertisement that makes a specific claim about price, savings,
or environmental quality for an electricity product of the REP compared
to a product offered by another REP: "You can obtain important standardized
information that will allow you to compare this product with other
offers. Contact (name, telephone number and website (if available)
of the REP)." If the REPs phone number or website address is included
on the advertisement, such phone number or website address is not
required in the disclaimer statement. This statement is not required
for general statements regarding savings or environmental quality,
but must be provided if a specific price is included in the advertisement,
or if a specific statement about savings or environmental quality
compared to another REP is made. Upon request, a REP must provide
to the commission the contract documents relating to a product being
advertised and any information used to develop or substantiate comparisons
made in the advertisement.
(3) Outdoor advertisements. A REP must include, in
a font size and format that is legible to the intended audience, its
certified name or commission authorized business name, certification
number, telephone number and Internet address (if available).
(4) Renewable energy claims. A REP must authenticate
its sales of renewable energy in accordance with §25.476 of this
title (relating to Renewable and Green Energy Verification). If a
REP relies on supply contracts to authenticate its sales of renewable
energy, it must file a report with the commission, not later than
March 15 of each year demonstrating its compliance with this paragraph
and §25.476 of this title.
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Source Note: The provisions of this §25.475 adopted to be effective March 16, 2009, 34 TexReg 1806; amended to be effective April 1, 2010, 35 TexReg 221; amended to be effective May 13, 2018, 43 TexReg 3001; amended to be effective January 6, 2022, 46 TexReg 9242 |