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TITLE 28INSURANCE
PART 2TEXAS DEPARTMENT OF INSURANCE, DIVISION OF WORKERS' COMPENSATION
CHAPTER 127DESIGNATED DOCTOR PROCEDURES AND REQUIREMENTS
SUBCHAPTER ADESIGNATED DOCTOR SCHEDULING AND EXAMINATIONS
RULE §127.10General Procedures for Designated Doctor Examinations

(g) Report on other issues. A designated doctor who resolves questions on issues other than those listed in subsections (d), (e), and (f) of this section must file a designated doctor examination data report that complies with §127.220(c) of this title and a narrative report that complies with §127.220(a) of this title within seven working days of the date the designated doctor examines the injured employee.

  (1) The designated doctor must file these reports with the treating doctor, the division, and the insurance carrier by fax or electronic transmission.

  (2) The designated doctor must provide these reports to the injured employee and the injured employee's representative (if any) by fax or electronic transmission if the designated doctor has a fax number or email for the recipient.

  (3) If no fax number or email is provided for the recipient, the designated doctor must send the reports by other verifiable means.

(h) Presumptive weight. The designated doctor's report is given presumptive weight on the issue or issues the designated doctor was properly appointed to address, unless the preponderance of the evidence is to the contrary.

(i) Payment of benefits during dispute. The insurance carrier must pay all benefits, including medical benefits, in accordance with the designated doctor's report for the issue or issues in dispute.

  (1) If the designated doctor provides multiple certifications of MMI and impairment ratings, the insurance carrier must pay benefits based on the conditions to which the designated doctor determines the compensable injury extends.

  (2) For medical benefits, the insurance carrier has 21 days from receipt of the designated doctor's report to reprocess all medical bills previously denied for reasons inconsistent with the designated doctor's findings. By the end of this period, insurance carriers must pay these medical bills in accordance with the Labor Code and Chapters 133 and 134 of this title.

  (3) The insurance carrier must pay all other benefits no later than five days after receiving the report.

(j) Record retention. The designated doctor must maintain accurate records for, at a minimum, five years from the anniversary date of the date of the designated doctor's last examination of the injured employee.

  (1) This requirement does not reduce or replace any other record retention requirements imposed on a designated doctor by an appropriate licensing board.

  (2) These records must include the injured employee's medical records, any analysis the insurance carrier or treating doctor submits (including supporting information), reports the designated doctor generates as a result of the examination, and narratives the insurance carrier and treating doctor provide, to reflect:

    (A) the date and time of any designated doctor appointments scheduled with an injured employee;

    (B) the circumstances for a cancellation, no-show, or other situation where the examination did not occur as initially scheduled or rescheduled, and if applicable, documentation of the agreement to reschedule the examination and the notice that the doctor provided to the division, the injured employee's treating doctor, and the insurance carrier within 24 hours of rescheduling an appointment;

    (C) the date of the examination;

    (D) the date the designated doctor received medical records from the treating doctor or any other person;

    (E) the date the designated doctor submitted the reports described in subsections (d), (e), and (f) of this section to all required parties and documentation that these reports were submitted to the division, treating doctor, and insurance carrier by fax or electronic transmission and to other required parties by verifiable means;

    (F) if applicable, the names of any referral health care providers the designated doctor used, the dates of referral health care provider appointments, and the reason the designated doctor referred them; and

    (G) if applicable, the date the doctor contacted the division for assistance in getting medical records from the insurance carrier or treating doctor.

(k) Dispute resolution. Parties may dispute any entitlement to benefits affected by a designated doctor's report through the dispute resolution processes outlined in Chapters 140-144 and 147 of this title (relating to dispute resolution processes, proceedings, and procedures).


Source Note: The provisions of this §127.10 adopted to be effective February 1, 2011, 35 TexReg 11324; amended to be effective September 1, 2012, 37 TexReg 5422; amended to be effective November 4, 2018, 43 TexReg 7149; amended to be effective April 30, 2023, 48 TexReg 2123

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