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TITLE 28INSURANCE
PART 1TEXAS DEPARTMENT OF INSURANCE
CHAPTER 21TRADE PRACTICES
SUBCHAPTER BADVERTISING, CERTAIN TRADE PRACTICES, AND SOLICITATION
DIVISION 1INSURANCE ADVERTISING
RULE §21.113Rules Pertaining Specifically to Accident and Health Insurance Advertising and Health Maintenance Organization Advertising

applicable to all advertisements as defined in §21.102(1) of this title (relating to Scope)). This subparagraph is inapplicable to solicitation of employees or members of a particular group, except that this subparagraph does apply to the solicitation of members of an association group that otherwise would be eligible under specific provisions of the Insurance Code for group, blanket, or franchise insurance. This section applies to all affiliated companies under common management or control. The phrase "a particular insurance product" is used here to describe an insurance policy that provides substantially different benefits than those contained in any other policy. Different terms of renewability, an increase or decrease in the dollar amounts of benefits, or an increase or decrease in any elimination period or waiting period from those available during an enrollment period for another policy are not sufficient to constitute the product being offered as a different product eligible for concurrent or overlapping enrollment periods.

    (B) There may be no statement or implication to the effect that only a specific number of policies will be sold, or that a time is fixed for the discontinuance of the sale of the particular policy advertised because of special advantages available in the policy.

    (C) An invitation to contract Medicare supplement advertisement must describe complete information regarding all available "open enrollment" opportunities or prominently disclose a means of obtaining complete information regarding such opportunities.

(l) Acknowledgment of nonduplication; notice to consumer.

  (1) Acknowledgment of nonduplication; notice to consumer.

    (A) Acknowledgment of nonduplication--The document that contains and is limited to the language set forth in item (6) of Figure: 28 TAC §21.113(l)(5).

    (B) Duplication--Policies of the same coverage type according to minimum standard classifications outlined in Chapter 3, Subchapter S and Subchapter Y of this title (relating to Standards for Long-Term Care Insurance, Non-Partnership and Partnership Long-Term Care Insurance Coverage Under Individual and Group Policies and Annuity Contracts, and Life Insurance Policies That Provide Long-Term Care Benefits Within the Policy). For example, two cancer insurance policies or two long-term care policies would be duplicative. Duplication is also present when two policy coverages overlap to the extent that a reasonable person would not consider the ownership of two such policies to be cost efficient in light of the consumer's needs and income level. Group health coverage obtained through an employer-sponsored plan, conversion from a group employer-sponsored health plan, short-term travel accident coverage, short-term nonrenewable coverage, Medicare risk contracts, and retired-employee group plans will not be considered duplication of other coverage.

    (C) Notice to consumer--The document that contains and is limited to the language set forth in item (7) of Figure: 28 TAC §21.113(l)(5).

  (2) All insurers, other than direct response insurers, or their agents or other intermediaries, must obtain an acknowledgment of nonduplication with all applications for health insurance sold to an individual who is 65 years of age or older, other than group health coverage obtained through an employer-sponsored plan, conversion from a group employer-sponsored health plan, short-term travel accident coverage, short-term nonrenewable coverage, Medicare risk contracts, and retired-employee group plans. This acknowledgment must be obtained at the same time as the application and must be submitted to the insurer with the application. One copy of the acknowledgment must be left with the insured and one copy kept on file with the company. The form of the acknowledgment or notice must be printed on a separate piece of paper and must contain the specific language and must be in the format set forth in item (6) of Figure: 28 TAC §21.113(l)(5).

  (3) To obtain this acknowledgment, all insurers or their agents or other intermediaries must offer to examine all health insurance policies and health care coverage owned by a prospective insured and advise the insured as to whether the purchase of the proposed policy will result in any duplication of benefits.

  (4) Direct response insurers that market to the consumer without agents or other intermediaries are exempt from the requirement to deliver the acknowledgment contained in item (6) of Figure: 28 TAC §21.113(l)(5), but must deliver the notice to consumers set forth in item (7) of Figure: 28 TAC §21.113(l)(5).

  (5) Failure to comply with paragraphs (1) - (4) of this subsection is an unfair business practice as defined by Insurance Code Chapter 541, concerning Unfair Methods of Competition and Unfair or Deceptive Acts or Practices.

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Source Note: The provisions of this §21.113 adopted to be effective February 1, 1981, 5 TexReg 3336; amended to be effective February 15, 1991, 16 TexReg 557; amended to be effective October 6, 1997, 22 TexReg 9677; amended to be effective December 9, 2007, 32 TexReg 8830; amended to be effective September 8, 2010, 35 TexReg 8117; amended to be effective June 27, 2023, 48 TexReg 3409

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