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TITLE 28INSURANCE
PART 1TEXAS DEPARTMENT OF INSURANCE
CHAPTER 21TRADE PRACTICES
SUBCHAPTER BADVERTISING, CERTAIN TRADE PRACTICES, AND SOLICITATION
DIVISION 1INSURANCE ADVERTISING
RULE §21.113Rules Pertaining Specifically to Accident and Health Insurance Advertising and Health Maintenance Organization Advertising

  (1) If a policy contains a waiting, elimination, probationary, or similar time period between the effective date of the policy and the effective date of coverage under the policy, or a time period between the date a loss occurs and the date benefits begin to accrue for such loss, an invitation to contract must disclose the existence of such periods.

  (2) An advertisement may not use the words "only," "just," "merely," "minimum," or similar words or phrases to unfairly describe the applicability of any exclusions, limitations, or reductions, such as "This policy is subject to the following minimum exclusions and reductions."

(f) Preexisting condition.

  (1) An advertisement that states or implies that preexisting conditions may apply must define the applicable preexisting condition provisions.

  (2) An advertisement that is an invitation to contract must, in accurate terms, disclose the extent to which a loss is not covered if the cause of the loss is traceable to a condition existing before the effective date of the policy.

(g) Disclosure of policy provisions relating to renewability, cancellability, and termination.

  (1) An advertisement that is an invitation to contract must disclose the provisions in respect of renewability, cancellability, and termination, and each modification of benefits, covered losses or premiums either because of age or for other reasons, in a manner that does not minimize or render obscure the qualifying conditions.

  (2) An advertisement for a policy stating or implying that the policy is "guaranteed renewable" must:

    (A) have a clear and conspicuous statement that coverage may terminate at certain ages, if such is a fact; and

    (B) include, in a prominent place, a statement indicating that rates for the policy may change if the advertisement suggests or implies that rates for the product will not change. Such statement must generally identify the manner in which rates may change, such as by age, by health status, by class, or through application of other general criteria.

  (3) No advertisement may represent or imply that an insurance policy may be continued in effect indefinitely or for any period of time, if the policy provides that it may not be renewed or may be cancelled by the insurer, or terminated under any circumstances over which the insured has no control, during the period of time represented.

  (4) The term "noncancellable" or derivation thereof may not be used by an insurer or agent to describe a policy if the insurer has a right to periodically, by individual or class, revise rates or premiums.

  (5) An invitation to contract must contain a notice stating that the person to whom the policy is issued is permitted to return the policy within 10 days (or more as stated in the policy) of its delivery to that person and to have the premium paid refunded.

(h) Description of premiums, cost, and interest.

  (1) Consideration paid or to be paid for individual insurance, including policy fees, must be in all instances described as premium, consideration, cost, or payments.

  (2) Consideration paid or to be paid for group insurance, including enrollment fees, dues, administrative fees, membership fees, service fees, and other similar charges paid by the employees, must be disclosed in an invitation to contract advertisement as a part of the cost and consideration.

  (3) An advertisement may not offer a policy that uses a reduced initial premium rate in a manner that overemphasizes the availability and the amount of the initial reduced premium. If an insurer charges an initial premium that differs in amount from the amount of the renewal premium payable, the advertisement may not display the amount of the reduced initial premium more prominently than the renewal premium.

  (4) A reduced initial or first-year premium may not be described by an insurer or agent as constituting free insurance for a period of time.

  (5) An advertisement of an insurance product may not imply that it is "a low-cost plan" or use other similar words or phrases without a substantial present or past cost record for the policy advertised or similar policy, demonstrating a composite of lower production, administrative, and claim cost resulting in a low premium rate to the public.

  (6) The words "deposits," "savings," "investment," and other phrases used to describe premiums may not be used by an insurer or agent to hide or untruthfully minimize the cost of the hazards insured against.

  (7) An insurer or agent may not make a billing of a premium for increased coverage or include the cost of increased coverage in the premium for which a billing is made without first disclosing the premium and details of the increased coverage and obtaining the consent of the insured to such increase in coverage. This does not apply to policies that contain provisions providing for automatic increases in benefits or increases in coverages required by law.

  (8) If the cost of home collection results in a higher premium an advertisement must state that fact.

(i) Dividends.

  (1) An advertisement may not use or describe dividends in a manner that is misleading or has the capacity or tendency to mislead.

  (2) An advertisement may not state or imply that the payment or amount of dividends is guaranteed. If dividends are illustrated, the dividends must be based on the insurer's current dividend scale and the illustration must contain a statement to the effect that the dividends are not to be construed as guarantees or estimates of dividends to be paid in the future.

  (3) An insurer or agent may not, as an inducement to purchase insurance, circulate, publish, or otherwise exhibit to any person who is an insured, or prospective insured, any form of director resolution, stockholders resolution, or form of company action stating or implying the action an insurer will take on a declaration of dividend or other matter in the future if the insurer, its directors, or its stockholders are not bound to take the action stated or implied, or if the insurer does not presently have the earnings or other funds or assets to make the payments, or to complete the transaction in accordance with the appropriate statutes.

(j) Compliance with statutes or rules as grounds for changing policy. In consideration of the comprehensive content of this division and, among other reasons, the division being applicable to substantially all insurers, an insurer or agent may not, particularly if used as a "twisting" device, inform any policyholder or prospective policyholder that an insurer or agent was required to change a policy or contract form or related material to comply with the provisions of this division or other rules or statutes.

(k) Deception or deceptive method as to introductory, initial, or special offers.

  (1) An advertisement of a particular policy may not state or imply that prospective policyholders become group or quasi-group members that enjoy special rates or underwriting privileges ordinarily associated with group insurance as recognized in the industry unless such is the fact.

  (2) If an insured or prospective insured is provided a policy or coverage of insurance and the first premium has not been paid, or an application has not been returned to the insurer or its agents or representatives, the insurer, its agents, or representatives may not make any billing or attempt to collect a premium on such policy until an application or acknowledgment of acceptance is received. If coverage is issued before acceptance, it must be accompanied by a written statement describing it as follows:

    (A) giving the facts concerning the delivery of the policy and whether or not the policy was requested by the insured;

    (B) stating that the insured is under no obligation to pay the insurer if the insured does not want to continue or initiate the coverage; and

    (C) clearly stating when coverage will be effective.

  (3) An advertisement may not state or imply that a policy or combination of policies is an introductory, initial, special, or limited offer and that applicants will receive advantages by accepting the offer or that the advantages will not be available at a later date unless it is a fact. An advertisement may not contain phrases describing an enrollment period as "special," "limited," or similar words or phrases if the insurer uses these enrollment periods as the usual method of advertising insurance.

    (A) An enrollment period during which "a particular insurance product" may be purchased may not be offered within this state unless there has been a lapse of not less than three months between the close of the immediately preceding enrollment period for the same product and the opening of the new enrollment period. The advertisement must indicate the date by which the applicant must mail the application. The date may not be less than 10 days and not more than 40 days from the date that the enrollment period is advertised for the first time. (It is emphasized that this section is Cont'd...

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