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TITLE 7BANKING AND SECURITIES
PART 2TEXAS DEPARTMENT OF BANKING
CHAPTER 12LOANS AND INVESTMENTS
SUBCHAPTER BLOANS
RULE §12.33Debt Cancellation Contracts and Debt Suspension Agreements

    (B) Explanation of debt suspension agreement (applicable if the contract has a debt suspension feature). "If (product name) is activated, your duty to pay the loan principal and interest to the bank is only suspended. You must fully repay the loan after the period of suspension has expired." If applicable: "This includes interest accumulated during the period of suspension."

    (C) Amount of fee.

      (i) For closed-end credit: "The total fee for (product name) is _____________."

      (ii) For open-end credit, either:

        (I) "The monthly fee for (product name) is based on your account balance each month multiplied by the unit-cost, which is _______;" or

        (II) "The formula used to compute the fee is ______________."

    (D) Lump sum payment of fee (applicable if a bank offers the option to pay the fee in a single payment, prohibited where the debt subject to the contract is a residential mortgage loan). "You may choose to pay the fee in a single lump sum or in monthly or quarterly payments. Adding the lump sum of the fee to the amount you borrow will increase the cost of (product name)."

    (E) Lump sum payment of fee with no refund (applicable if a bank offers the option to pay the fee in a single payment for a no-refund debt cancellation contract, prohibited where the debt subject to the contract is a residential mortgage loan.) "You have the option to purchase (product name) that includes a refund of the unearned portion of the fee if you terminate the contract or prepay the loan in full prior to the scheduled termination date. Prices of refund and no-refund products may differ."

    (F) Refund of fee paid in lump sum (applicable where customer pays the fee in a single payment and the fee is added to the amount borrowed, prohibited where the debt subject to the contract is a residential mortgage loan). Either:

      (i) "You may cancel (product name) at any time and receive a refund;"

      (ii) "You may cancel (product name) within ______ days and receive a full refund;" or

      (iii) "if you cancel (product name) you will not receive a refund."

    (G) Use of card or credit line restricted (applicable if the contract restricts the use of card or credit line when customer activates protection). "If (product name) is activated, you will be unable to incur additional charges on the credit card or use the credit line."

    (H) Termination of (product name). Either:

      (i) "You have no right to cancel (product name)"; or

      (ii) "You have the right to cancel (product name) in the following circumstances _____________:" and

        (I) "The bank has no right to cancel (product name);" or

        (II) "The bank has the right to cancel (product name) in the following circumstances ___________________."

    (I) Eligibility requirements, conditions, and exclusions. "There are eligibility requirements, conditions, and exclusions that could prevent you from receiving benefits under (product name)." Either:

      (i) "The following is a summary of the eligibility requirements, conditions, and exclusions (summary provided by bank);" or

      (ii) "You may find a complete explanation of the eligibility requirements, conditions, and exclusions in paragraphs _________ of the (product name) agreement."

  (3) Disclosure requirements; timing and method of disclosures.

    (A) Short form disclosures. The bank shall make the short form disclosures orally at the time the bank first solicits the purchase of a contract.

    (B) Long form disclosures. The bank shall make the long form disclosures in writing before the customer completes the purchase of the contract. If the initial solicitation occurs in person, then the bank shall provide the long form disclosures in writing at that time.

    (C) Special rule for transactions by telephone. If the contract is solicited by telephone, the bank shall provide the short form disclosures orally and shall mail the long form disclosures and, if appropriate, a copy of the contract to the customer within 3 business days, beginning on the first business day after the telephone solicitation.

    (D) Special rule for solicitations using written mail inserts or "take one" applications. If the contract is solicited through written materials such as mail inserts or "take one" applications, the bank may provide only the short form disclosures in the written materials if the bank mails the long form disclosures to the customer within 3 business days, beginning on the first business day after the customer contacts the bank to respond to the solicitation, subject to the requirements of subsection (g)(3) of this section.

    (E) Special rule for electronic transactions. The disclosure described in this section may be provided electronically in a manner consistent with the requirements of the Uniform Electronic Transactions Act, Texas Business and Commerce Code Chapter 322, and the Electronic Signatures in Global and National Commerce Act, 15 U.S.C. §7001 et seq.

  (4) Form of disclosures.

    (A) Disclosures must be understandable. The disclosures required by this subsection must be in plain language, i.e., conspicuous, simple, direct, readily understandable, and designed to call attention to the nature and significance of the information provided.

    (B) Disclosures must be meaningful. The disclosures required by this subsection must be in a meaningful form. Examples of methods that could call attention to the nature and significance of the information provided include:

      (i) a plain-language heading to call attention to the disclosures;

      (ii) a typeface and type size that are easy to read;

      (iii) wide margins and ample line spacing;

      (iv) boldface or italics for key words; and

      (v) distinctive type style and graphic devices, such as shading or sidebars, when the disclosures are combined with other information.

  (5) Advertisements and other promotional material. The short form disclosures are required in advertisements and promotional material for contracts unless the advertisements and promotional materials are of a general nature describing or listing the services or products offered by the bank.

(g) Affirmative election to purchase and acknowledgment of receipt of disclosures required.

  (1) Affirmative election and acknowledgment of receipt of disclosures. Before entering into a contract the bank must obtain a customer's written affirmative election to purchase a contract and written acknowledgment of receipt of the disclosures required by subsection (f) of this section. The election and acknowledgment information must be in plain language, i.e., conspicuous, simple, direct, readily understandable, and designed to call attention to their significance. The election and acknowledgment satisfy these standards if they conform with the requirements in subsection (f)(2) of this section.

  (2) Special rule for telephone solicitations. If the sale of a contract occurs by telephone, the customer's affirmative election to purchase may be made orally, provided the bank:

    (A) maintains sufficient documentation to show that the customer received the short form disclosures and then affirmatively elected to purchase the contract;

    (B) mails the affirmative written election and written acknowledgment, together with the long form disclosures required by subsection (f)(2) of this section, to the customer within 3 business days after the telephone solicitation, and maintains sufficient documentation to show it made reasonable efforts to obtain the documents from the customer; and

    (C) permits the customer to cancel the purchase of the contract without penalty not later than 30 days after the date the bank has mailed the long form disclosures to the customer.

  (3) Special rule for solicitations using written mail inserts or "take one" applications. If the contract is solicited through written materials such as mail inserts or "take one" applications and the bank provides only the short form disclosures in the written materials, then the bank shall mail the acknowledgment of receipt of disclosures, together with the long form disclosures required by subsection (f) of this section, to the customer within 3 business days, beginning on the first business day after the customer contacts the bank or otherwise responds to the solicitation. The bank may not obligate the customer to pay for the contract until after the bank has received the customer's written acknowledgment of receipt of disclosures unless the bank:

    (A) maintains sufficient documentation to show that the bank provided the acknowledgment of receipt of disclosures to the customer as required by this section;

    (B) maintains sufficient documentation to show that the bank made reasonable efforts to obtain from the customer a written acknowledgment of receipt of long form disclosures; and

Cont'd...

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