| (a) A company license holder shall inform the client
of the right to a written contract describing the fees to be charged
and the services to be rendered.
(b) If requested, a written contract for regulated
services shall be furnished to a client within seven (7) days.
(c) The written contract shall be dated and signed
by the owner or other individual expressly authorized to execute contracts
on behalf of the licensee.
(d) Within seven (7) days of contracting for regulated
services with another licensee, the licensee shall:
(1) Notify the recipient of those services of the name,
address, and telephone number, and individual to contact at the company
that purchased the contract;
(2) Notify the recipient of services at the time the
contract is negotiated that another licensed company may provide any,
all or part of the services requested by subcontracting or outsourcing
those services; and
(3) Notify the recipient of services of the name, address,
phone number, and license number of the company providing those services,
if any of the services are subcontracted or outsourced to a licensed
third party.
(e) The notice required under subsection (d) of this
section shall:
(1) Be provided to the recipient in a written form
that emphasizes the required information; and
(2) If the services are those of an alarm system company,
required notice shall include stickers or other materials to be affixed
to the alarm system indicating the alarm system company's or alarm
systems monitor's new telephone number.
(f) Subsection (e) of this section shall not apply
to an alarm system company that subcontracts its monitoring services
to another alarm system company if the conditions detailed in this
subsection are met:
(1) The contract for monitoring is with another alarm
systems company licensed under the Act;
(2) The contract between the original contracting licensee
and the client remains in full force and effect, continues to govern
all rights of the client with respect to the provision of alarm services,
and remains in the control of the original contracting licensee;
(3) Neither the contact information provided to the
client, nor the address and telephone numbers for alarm service, have
changed as a result of the subcontracting arrangement; and
(4) The contact information provided to the client
relating to the monitoring of the alarm system has not changed.
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