The following words and terms, when used in this chapter, shall
have the following meanings, unless the context clearly indicates
otherwise.
(1) Administrative Fees--Those fees as authorized under
Texas Government Code §2054.380.
(2) Application--A separately identifiable and interrelated
set of information resources technologies that allows for the manipulation
of information resources to support specifically defined objectives
on a computer.
(3) Application Services Center - A statewide technology
center described in 1 Texas Administrative Code Chapter 215, Subchapters
D - E, and as established by the department pursuant to Texas Government
Code Chapter 2054, Subchapter L.
(4) Application Services Center Customer - Any state
or local government entity receiving Application Services Center services.
(5) Bulk Print and Mail--A service capable of offering
high-volume printing and mail needs, such as the production of statements,
notifications, letters, and other communications in a highly secure
and cost-effective manner.
(6) Cloud computing services-- As defined by the National
Institute of Standards and Technology or other widely accepted industry
standard.
(7) Customer Representative--Primary point of contact
for a Data Center Services Customer who has authority to request services
and obligate funds for Data Center Services.
(8) Data Center--Physical location where computer and
data processing equipment is installed and managed.
(9) Data Center Services (DCS)--A statewide technology
center consisting of private and public cloud environments, remote
business office compute, mainframe, and bulk print/mail for consolidated
data services managed by a contracted vendor(s) established by the
department pursuant to Texas Government Code Chapter 2054, Subchapter
L and more fully described in subchapters of this rule.
(10) DCS Customer--Any state or local government entity
receiving DCS services.
(11) Department--The Department of Information Resources.
(12) Designated State Agency--A state agency selected
for required consolidation at a statewide technology center as specified
in Texas Government Code §2054.385.
(13) Disaster Recovery--The process of planning for,
and recovering, information infrastructure after a disaster.
(14) Discretionary State Agency--A state agency voluntarily
receiving services from a statewide technology center.
(15) Government Entity--A state agency or local government
as defined herein and in Texas Government Code §2054.003.
(16) Information Resources--As defined in Texas Government
Code §2054.003(7).
(17) Information Resources Manager (IRM)--As defined
in Texas Government Code §2054.071.
(18) Information Resources Technologies--As defined
in Texas Government Code §2054.003(8).
(19) Interagency Agreement--An agreement, as authorized
by Texas Government Code Chapter 771, entered into between the department
and any state agency or institution of higher education Statewide
Technology Center customer pursuant to which Services are provided
to such customer.
(20) Interlocal Agreement--An agreement, as authorized
by Texas Government Code Chapter 791, entered into between the department
and any local government Statewide Technology Center customer pursuant
to which services are provided to such customer.
(21) ITCHE--Information Technology Council for Higher
Education.
(22) Local Government--A county, municipality, special
district, school district, junior college district, or other political
subdivision of the state.
(23) Mainframe--A high-end computer processor, with
related peripheral devices, capable of supporting large volumes of
batch processing, high performance on-line transaction processing
systems, and extensive data storage and retrieval.
(24) Network--Means collectively, WAN, LAN, and other
communication or transport networks.
(25) Partner Group--To effectively engage DCS customers
in enterprise decision making, governance committees use a representational
approach. DCS customers are organized into groups and each governance
committee includes the participation of at least one representative
from each group.
(26) Server--Any computer that provides shared processing
or resources (e.g. Application processing, identity management, database,
mail, proxy, firewalls, backup capabilities, print, and fax services)
over the Network. A Server includes associated peripherals (e.g. local
storage devices, attachments to centralized storage, monitor, keyboard,
pointing device, tape drives, and external disk arrays) and is identified
by a unique manufacturer's serial number.
(27) Server Consolidation--The mandatory consolidation
of select servers operated by Designated Agencies from the legacy
data centers to the Statewide Technology Center.
(28) Service Catalog--The online catalog of the services,
equipment, software, and configurations of services, equipment, and
software based on deployment standards.
(29) Service Provider--Multi-sourcing Service Integrator
(MSI) and Service Component Provider (SCP) vendors offering managed
services through the Statewide Technology Center.
(30) Software-as-a-Service - As defined by the National
Institute of Standards and Technology or other widely accepted industry
standard.
(31) SMM--Service Management Manual.
(32) Statewide Technology Center--As defined by Texas
Government Code §2054.375(2) and further described in subchapters
to this rule.
(33) System environment--As defined by the National
Institute of Standards and Technology or other widely accepted industry
standard.
(34) Technology Solution Services Group--A technology
steering committee that approves technology plans and technology standards
for hardware and software configurations related to Data Center Services.
(35) Technology Plan--A Data Center Services Plan that
reports how the service provider will support DIR and DCS Customers
in advancing their technology objectives and strategies.
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