|(a) Upon verbal or written request from the department,
an Offender Education Program, Administrator, Instructor, or any person
associated with the Program, must cooperate with the department and
furnish requested information concerning any department investigation
of a complaint.
(b) If the department is investigating a complaint,
the Program/Provider, its Administrator, and Instructors must make
available or provide to the department upon request at any reasonable
time, any of its documents or records, including all records of any
Instructor or Administrator, unless otherwise prohibited by law.