| (a) Occupations Code, §651.159 mandates the Texas Department
of Banking, the Texas Funeral Service Commission, and the Texas Department
of Insurance to adopt by rule a joint memorandum of understanding relating
to prepaid funeral services and transactions that:
(1) outlines the responsibilities of each agency in regulating
these services and transactions;
(2) establishes procedures to be used by each agency in referring
complaints to one of the other agencies;
(3) establishes procedures to be used by each agency in investigating
complaints;
(4) establishes procedures to be used by each agency in notifying
the other agencies of a complaint or of the investigation of a complaint;
(5) describes actions the agencies regard as deceptive trade
practices;
(6) specifies the information the agencies provide consumers
and when that information is to be provided; and
(7) sets the administrative penalties each agency imposes for
violations.
(b) Any revisions to the joint memorandum of understanding
will be adopted by rule by each agency.
(c) The joint memorandum of understanding entered into by the
three agencies is found at §25.22 of this title (relating to Joint Memorandum
of Understanding).
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