(a) Licensees shall provide notice to the public (e.g.,
patients, clients) that complaints can be filed with the Council by
any of the following methods:
(1) on a registration form, application, written contract
for services, or other intake paperwork required by licensees prior
to delivering services;
(2) on a sign prominently displayed in the licensee's
place of business or location where services are delivered. The sign
must be printed on paper of no less than 8-1/2 inches by 11 inches
in size;
(3) in a prominent and easily accessible location on
the licensee's website; or
(4) in a bill for services.
(b) The notice required by this rule must include the
Council's name, mailing address, and telephone number, as well as
the following statement:
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