|(a) Driver Education School, Driving Safety School
and Course Provider cancellation and refund policies shall be in accordance
with the Code and this chapter.
(b) Driving Safety Schools shall use the cancellation
policy approved for the course provider.
(c) If a student withdraws or is terminated from the
course or school, a refund must be issued that corresponds to the
actual instructional hours not provided.
(d) Refunds for all driver education schools, driving
safety schools and course providers shall be completed within thirty
(30) days after the effective date of termination except as allowed
under §84.46. Proof of completion of refund shall be the refund
document or copies of both sides of the canceled check and shall be
on file within seventy-five (75) days of the effective date of termination.
All refund checks shall identify the student to whom the refund is
assigned. In cases where multiple refunds are made using one check,
the check shall identify each individual student and the amount to
be credited to that student's account.
(e) In reference to §1001.404 of the Code, the
interest rate on unpaid refunds is set at 20 percent.
(f) In reference to §1001.404 of the Code, a driver
education school, driving safety school or course provider is considered
to have made a good faith effort to consummate a refund if the student
file contains evidence of the following attempts:
(1) certified mail to the student's last known address;
(2) certified mail to the student's permanent address;
(3) certified mail to the address of the student's
parent, if different from the permanent address.
(g) Any funds received from, or on behalf of, a student
shall be recorded in a format that is readily accessible to representatives
of the department.
(h) Branch schools shall use the policies approved
for use at the primary school.