| (a) A licensee shall inform each client of the name,
address, email address, and telephone number of the department for
the purpose of filing a complaint or reporting violations of the Act
or this chapter on:
(1) each written contract for services; and
(2) a sign prominently displayed in the primary place
of business.
(b) A licensee or a hearing instrument fitting and
dispensing practice shall provide to a client, who provides a signed,
written request, a copy of the client's records that pertain to the
testing for, and fitting and dispensing of, hearing instruments.
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