| (a) Service initiation requirements. To initiate services,
a provider must:
(1) secure responders, as described in §52.303
of this chapter (relating to Responders);
(2) install the equipment as described in §52.405
of this chapter (relating to Equipment Installation);
(3) train an individual on the use of the equipment,
including:
(A) demonstrating how the equipment works; and
(B) having the individual activate an alarm call;
(4) explain to the individual:
(A) that the individual must participate in a system
check each month;
(B) that the individual must contact the provider
if:
(i) his telephone number or address changes; or
(ii) one or more of his responders change; and
(C) that the individual must not willfully abuse or
damage the equipment;
(5) inform the individual that a responder can forcibly
enter an individual's home if necessary;
(6) obtain a signed release for forcible entry; and
(7) inform an individual of the procedures for filing
a complaint against a provider.
(b) Service initiation due dates.
(1) If DADS refers an individual to a provider with
a routine referral, the provider must initiate services within 14
days after the service effective date given on the appropriate form
listed in §52.401(b)(2) of this chapter (relating to Referrals),
or within 14 days after the date the provider receives the form, whichever
is later.
(2) If DADS refers an individual to a provider with
a negotiated referral, the provider must initiate services on the
date orally negotiated with the case manager.
(3) If an individual is not available during the time
frames described in paragraph (1) or (2) of this subsection, a provider
must initiate services within 72 hours after becoming aware that an
individual is available, or within 72 hours after the date the individual
is available, whichever is later.
(c) Delay in service initiation. A provider must document
any failure to initiate services by the applicable date in subsection
(b) of this section.
(1) DADS does not hold the provider accountable if
a service delay is:
(A) beyond the control of the provider; and
(B) not directly caused by the provider.
(2) Documentation must include:
(A) the reason for the delay;
(B) either the date the provider anticipates it will
initiate services or specific reasons the provider cannot anticipate
a service initiation date; and
(C) a description of the provider's ongoing efforts
to initiate services.
(d) Documentation of service initiation. A provider
must maintain documentation of service initiation in an individual's
file.
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| Source Note: The provisions of this §279.73 adopted to be effective March 1, 2006, 31 TexReg 1307; transferred effective July 1, 2021, as published in the June 11, 2021 issue of the Texas Register, 46 TexReg 3617 |
