(a) Investigations will be conducted as deemed appropriate
in light of all the relevant facts and circumstances then known. Such
investigation may include any or all of the following:
(1) review of documentary evidence;
(2) interviews with complainants, licensees, and third
parties;
(3) obtaining reports, advice, and other comments and
assistance of other state and/or federal regulatory, enforcement,
or oversight bodies;
(4) other lawful investigative techniques as the Commissioner
reasonably deems necessary and/or appropriate, including, but not
limited to, requesting that complainants and/or other parties made
the subject of complaints provide explanatory, clarifying, or supplemental
information.
(b) The Commissioner may, upon a finding of reasonable
cause, investigate a licensee or registrant to determine whether they
are complying with Finance Code, Chapter 157 and this chapter.
(c) Reasonable cause will be deemed to exist if the
Commissioner has received information from a source the Commissioner
has no reason to believe to be other than reliable, including documentary
or other evidence or information, indicating facts which a prudent
person would deem worthy of investigation as a violation of Finance
Code, Chapter 157.
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Source Note: The provisions of this §81.301 adopted to be effective July 5, 2012, 37 TexReg 4873; amended to be effective September 5, 2019, 44 TexReg 4712; amended to be effective January 3, 2021, 46 TexReg 157 |