| (a) Subrecipient shall:
(1) Accept applications at sites that are geographically
accessible to all Households in their Service Area; and
(2) Provide a Household who has insufficient means
to travel to an application intake site, are physically infirm, or
are technically unable to submit applications electronically (e.g.,
computer illiterate, insufficient equipment, disability that prevents
submitting the application) with an alternative means to submit an
application.
(b) For CEAP and CSBG, income must be verified with
a new application at least every twelve months.
(c) For WAP, income must be verified at the initial
application. If the customer is on a wait-list for over 12 months
since initial application, Household income must be updated within
at least 12 months of the unit being initially inspected.
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