(a) A medication aide must notify HHSC through the
online portal within 30 days after changing the medication aide's
required contact information, including name, preferred mailing address,
or email address. The medication aide can request a change of name
through the online portal by submitting a name change application.
(b) HHSC replaces a lost, damaged, or destroyed permit
upon receipt of a completed duplicate permit request form. A medication
aide can print a duplicate permit through the online portal.
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