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TITLE 28INSURANCE
PART 1TEXAS DEPARTMENT OF INSURANCE
CHAPTER 10WORKERS' COMPENSATION HEALTH CARE NETWORKS
SUBCHAPTER ENETWORK OPERATIONS
RULE §10.86Telephone Access

Each network must establish and maintain telephone access logs for calls received other than during regular business hours that accurately record the following:

  (1) the date the network received the telephone call;

  (2) detailed information necessary for the network to respond to the telephone call;

  (3) the date the network responded to the telephone call; and

  (4) identifying information for the telephone call.
Source Note: The provisions of this §10.86 adopted to be effective December 5, 2005, 30 TexReg 8099; amended to be effective August 2, 2022, 47 TexReg 4534

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