|(a) The local authority is prohibited from amending a community services contract: (1) to increase the contract amount by more than 25%; or (2) to add a new community service unless the contract was procured through open enrollment. (b) Upon written request by an unsuccessful respondent, the local authority must provide information concerning why the respondent's response was not selected for award. (c) The local authority must develop written procedures that provide respondents an opportunity to protest a contract award. (1) The procedures must allow respondents to protest matters relating to: (A) alleged conflict of interests; (B) alleged failure of the local authority to comply with statute or rule; and (C) alleged failure of the local authority to comply with its procurement procedures. (2) The procedures must describe the local authority's process for reviewing and resolving protests. (d) The local authority must maintain for five years or until the end of any litigation concerning the contract the following contract management documentation: (1) justification for non-competitive procurement as permitted in §412.59(a) of this title (relating to Non-competitive Procurement of Community Services Contracts), if applicable; (2) the solicitation and any modifications or revisions made to the solicitation; (3) all responses to the solicitation and any modifications or revisions made to such responses; (4) the evaluations of all responses and evidence that the local authority considered all relevant factors; (5) written correspondence between the local authority and respondents prior to contract award; (6) optional or required credentials (certifications, licenses, accreditations), if any; (7) written protests, if any, and their disposition; (8) the executed contract; (9) written correspondence between the local authority and the contractor concerning the contractor's performance; and (10) copies of any audits performed or required by the local authority.