| (a) The Health and Human Services Commission (HHSC)
will decide whether information collected about an individual should
be corrected. HHSC will notify the individual of the decision in writing
within 60 days of the receipt of the request for correction. HHSC
may extend this period for an additional 30 days. The HHSC will notify
the individual of the extension in writing.
(b) Records may not be destroyed or altered to make
a correction. HHSC will add the correct information to the record
with the incorrect information and make a notation that the correct
information supercedes the incorrect information.
(c) HHSC will not review information as provided in
this chapter if HHSC previously reviewed the information to determine
its accuracy under a different review process. Examples of other
review processes include personnel grievance hearings, client fair
hearings, formal appeals, informal dispute resolution, and informal
reconsideration.
(d) If HHSC receives a request for correction from
a person other than the individual who is the subject of the information,
HHSC will not correct the information unless the subject of the information
agrees the earlier information is incorrect or HHSC can independently
determine the information is incorrect.
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