| (a) Complaints shall be submitted on the official complaint
form.
(b) Complaints shall contain the following information:
(1) the name and contact information of the complainant;
(2) the name of the person or entity against whom the
complaint is filed;
(3) the time and place of the alleged violation of
the Act or board rules; and
(4) if applicable, the name and birthdate of the patient
who was treated.
(c) Jurisdictional complaints that are received by
the board and do not comply with subsections (a) and (b) of this section
may be closed as "Jurisdictional-Not Filed" during the preliminary
investigation if they contain insufficient evidence or information
to determine probable cause exists to proceed to an official investigation.
The Director of Investigations or Dental Director may initiate an
internal complaint based on the allegations made in such a complaint
if the allegations made in the complaint, if true, would constitute
a clear, imminent, or continuing threat to a person's physical health
or well-being. These complaints name the State of Texas as the complainant.
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