| (a) An OCR provider must:
(1) inform the individual receiving OCR services of
the individual's rights in accordance with 25 TAC Chapter 404, Subchapter
E (relating to Rights of Persons Receiving Mental Health Services)
or 40 TAC Chapter 4, Subchapter C (relating to Rights of Individuals
with an Intellectual Disability), as applicable;
(2) provide the individual with a copy of the rights
handbook published for an individual receiving mental health services
or an individual with an ID; and
(3) explain to the individual receiving OCR services
how to initiate a complaint and how to contact:
(A) the Ombudsman for complaints against the OCR provider;
and
(B) the Texas protection and advocacy agency.
(b) The individual may contact the Ombudsman for additional
information and resources, at any time, by calling toll-free at 1-800-252-8154
or online at hhs.texas.gov/ombudsman.
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