When a person becomes your adult client, you must inform the
person in writing:
(1) That the rules of this chapter, any compliance
reports, and your policies are available for review upon their request;
(2) Of their right to appeal agency actions and decisions
that affect them, and the procedures for making an appeal;
(3) Of procedures for making a complaint to us regarding
a violation of minimum standards; and
(4) Of other entities and their phone numbers and addresses
where it is appropriate to file complaints, such as the board or state
agency that professionally licenses individuals whom you employ or
contract with, and the procedures for making complaints to those
entities.
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| Source Note: The provisions of this §749.423 adopted to be effective January 1, 2007, 31 TexReg 7469; amended to be effective September 1, 2010, 35 TexReg 7522; amended to be effective January 1, 2017, 41 TexReg 9944; transferred effective March 9, 2018, as published in the Texas Register February 16, 2018, 43 TexReg 909 |
