(a) Offer to Perform Services. All licensees and registrants:
(1) shall accurately and truthfully represent to any
prospective client or employer, his or her capabilities and qualifications
to perform the services to be rendered;
(2) shall not offer to perform, nor perform, technical
services for which he or she is not qualified by education or experience,
without retaining the services of another who is so qualified;
(3) shall not evade responsibility to a client or employer;
(4) shall give the customer an invoice or completed
contract document on completion of the plumbing job, regardless of
whether he or she charged a fee for performing the services; and
(5) for the purposes of paragraph (4) of this subsection,
the customer is the person to whom the plumbing or technical services
were provided even if the services were provided pursuant to a contract
with a third party including but not limited to a home warranty company,
general contractor, or a company established to perform inspections.
(b) Conflicts of Interest. All licensees and registrants:
(1) shall not agree to perform services if any significant
financial or other interest exists that would:
(A) conflict with the obligation to render a faithful
discharge of such services; or
(B) impair independent judgment in rendering such services;
(2) shall withdraw from employment when it becomes
apparent that it is not possible to faithfully discharge the duty
and performance of services owed the client or employer, but then
only upon reasonable notice to the client or employer; and
(3) shall not accept remuneration from any person other
than the client or employer for a particular project, nor have any
other financial interest in other service or phase of service to be
provided for the project, unless the client or employer has full knowledge
and so approves.
(c) Representations. All licensees and registrants:
(1) shall not indulge in advertising that is false,
misleading, or deceptive;
(2) shall not misrepresent the amount or extent of
prior education or experience to any employer or client;
(3) shall, when providing estimates for costs or completion
times of a proposed project, represent to a prospective client or
employer as accurately and truthfully as is reasonably possible the
costs and completion time of the proposed project; and
(4) shall not hold out as being engaged in partnership
or association with any person unless a partnership or association
exists in fact.
(d) Compliance with Laws, Rules, Local Ordinances,
and Board Orders. All licensees and registrants shall comply fully
with:
(1) the Plumbing License Law and all other state laws
regulating plumbing work;
(2) all rules adopted by the Board;
(3) all Board orders;
(4) the ordinances, bylaws and other local rules regulating
plumbing adopted by a political subdivision; and
(5) when applicable, the plumbing codes adopted by
the Board.
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