If a program provider, service provider, staff person, volunteer,
or controlling person knows or suspects that an individual is being
or has been abused, neglected, or exploited, the program provider
must report or ensure that the person with knowledge or suspicion
reports the allegation of abuse, neglect, or exploitation:
(1) for an individual receiving licensed assisted living,
in accordance with Chapter 553 of this title (relating to Licensing
Standards for Assisted Living Facilities); or
(2) for an individual who is not receiving licensed
assisted living, to DFPS immediately, but not later than 24 hours,
after having knowledge or suspicion by:
(A) calling the DFPS Abuse Hotline toll-free telephone
number, 1-800-252-5400; or
(B) using the DFPS Abuse Hotline website.
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