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Texas Administrative Code

TITLE 16 ECONOMIC REGULATION
PART 2 PUBLIC UTILITY COMMISSION OF TEXAS
CHAPTER 25 SUBSTANTIVE RULES APPLICABLE TO ELECTRIC SERVICE PROVIDERS
SUBCHAPTER B CUSTOMER SERVICE AND PROTECTION

Rules

§25.21 General Provisions of Customer Service and Protection Rules
§25.22 Request for Service
§25.23 Refusal of Service
§25.24 Credit Requirements and Deposits
§25.25 Issuance and Format of Bills
§25.26 Spanish Language Requirements
§25.27 Retail Electric Service Switchovers
§25.28 Bill Payment and Adjustments
§25.29 Disconnection of Service
§25.30 Complaints
§25.31 Information to Applicants and Customers
§25.33 Prompt Payment Act
§25.41 Price to Beat
§25.43 Provider of Last Resort (POLR)
§25.44 Privacy of Advanced Metering System Information
§25.45 Low-Income List Administrator

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