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Texas Administrative Code

TITLE 40 SOCIAL SERVICES AND ASSISTANCE
PART 19 DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES
CHAPTER 702 GENERAL ADMINISTRATION
SUBCHAPTER I OFFICE OF CONSUMER AFFAIRS SERVICES
DIVISION 2 OFFICE OF CONSUMER AFFAIRS COMPLAINT PROCESS

Rules

§702.811 How can a member of the public find out about the complaint process?
§702.813 Who may file complaints?
§702.815 May current foster children and youth file complaints?
§702.817 How will the Department of Family and Protective Services (DFPS) assist the Health and Human Services Commission's Ombudsman For Children and Youth in Foster Care office in reviewing and investigating complaints filed by current foster children or youth?
§702.819 When does the Office of Consumer Affairs not accept complaints for review?
§702.821 How does a complainant file a complaint?
§702.823 Must a complainant go through another agency complaint process before contacting the Office of Consumer Affairs?
§702.825 How does a complainant know if the Office of Consumer Affairs received the complaint?
§702.827 How does the complaint process work?
§702.829 What are the reporting requirements of the Office of Consumer Affairs?

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