|(a) A person, including a facility owner or employee,
who has cause to believe that a resident of a facility has been or
is being subjected to physical abuse, sexual abuse, sexual exploitation,
verbal or emotional abuse, neglect, or exploitation, as those terms
are defined in Chapter 711 of this title (relating to Investigations
in DADS Mental Retardation and DSHS Mental Health Facilities and Related
Programs), by a person other than a resident of the facility, must
report the alleged abuse, neglect, or exploitation to the Texas Department
of Family and Protective Services (DFPS), as required by Chapter 711
of this title, by calling 1-800-647-7418.
(b) If the person making the report is not an employee
of the facility, such as a resident or visitor, facility staff must
assist the person in making the report, if necessary.
(c) The facility must assist a DFPS investigator by
preserving and safeguarding evidence of the alleged abuse, neglect,
or exploitation and by ensuring that facility employees are made available
upon request by the investigator.