<<Prev Rule

Texas Administrative Code

Next Rule>>
TITLE 40SOCIAL SERVICES AND ASSISTANCE
PART 1DEPARTMENT OF AGING AND DISABILITY SERVICES
CHAPTER 52CONTRACTING TO PROVIDE EMERGENCY RESPONSE SERVICES
SUBCHAPTER DSERVICE DELIVERY
RULE §52.411Equipment Maintenance

(a) Equipment failure. A provider must:

  (1) contact an individual by the end of the next working day after learning of an equipment failure; and

  (2) replace the equipment:

    (A) by the end of the next working day after learning of an equipment failure if the individual is available; or

    (B) by the end of the third working day after learning of an equipment failure if the individual is not available within one working day.

(b) Low battery. A provider must visit an individual's home to check the equipment within five working days after the equipment has registered five or more "low battery" signals in a 72-hour period. The provider must replace a defective battery during the visit.

(c) Documentation. A provider must document and maintain a record of each equipment failure and low battery signal. The documentation must include:

  (1) the date the provider became aware of the equipment failure or low battery signal;

  (2) the equipment or subscriber number;

  (3) a description of the problem; and

  (4) the date the equipment is repaired or replaced.


Source Note: The provisions of this §52.411 adopted to be effective March 1, 2006, 31 TexReg 1307

Link to Texas Secretary of State Home Page | link to Texas Register home page | link to Texas Administrative Code home page | link to Open Meetings home page