Texas Register

TITLE 28 INSURANCE
PART 1TEXAS DEPARTMENT OF INSURANCE
CHAPTER 21TRADE PRACTICES
SUBCHAPTER BINSURANCE ADVERTISING, CERTAIN TRADE PRACTICES, AND SOLICITATION
RULE §21.103Required Form and Content of Advertisements
ISSUE 02/06/2009
ACTION Final/Adopted
Preamble Texas Admin Code Rule

(a)It is required that advertisements be truthful and not misleading either in fact or in implication.

(b)The format and content of an advertisement of a policy must be sufficiently complete and clear to avoid deception or the capacity or tendency to mislead or deceive. Whether an advertisement has a capacity or tendency to mislead or deceive is determined by the department of insurance, or the Commissioner of Insurance on appeal, from the overall impression that the advertisement may be reasonably expected to create upon a person of average education or intelligence within the segment of the public to which it is directed.

(c)All information required to be disclosed by these sections will be set out conspicuously and in close conjunction with the statements to which the information relates or with appropriate captions of such prominence that required information is not minimized, rendered obscure, or presented in an ambiguous fashion, or intermingled with the context of the advertisement so as to be confusing or misleading. Regarding Internet advertising, the disclosures required by the sections referenced in paragraphs (1) - (5) of this subsection may be provided through a conspicuous and clearly labeled link, provided that the link must be placed near the relevant information to which it relates, and must connect directly to the information necessary to comply with the applicable requirements:

  (1)with respect to "invitation to inquire" advertisements, §21.104(a) of this subchapter (relating to Requirement of Identification of Policy or Insurer);

  (2)§21.104(i) of this subchapter if linked to same page satisfying §21.104(a) of this subchapter, as permitted in paragraph (1) of this subsection;

  (3)§21.108(c) of this subchapter (relating to Use of Statistics and Citations);

  (4)§21.113(b)(2) - (4), (c)(1), (d)(1) and (f) of this subchapter (relating to Rules Pertaining Specifically to Accident and Health Insurance Advertising and Health Maintenance Organization Advertising); and

  (5)§21.114(1)(A) of this subchapter (relating to Rules Pertaining Specifically to Life Insurance and Annuity Advertising).

(d)No advertisement may be used which because of words, phrases, statements, or illustrations therein or information omitted therefrom has the capacity and tendency to mislead or deceive purchasers or prospective purchasers. Words or phrases may not be used which are misleading or deceptive because their meaning is not clear, or is clear only to persons familiar with insurance terminology. This section does not prohibit the use of trade or technical terms in advertisements directed exclusively to commercial enterprises familiar with the particular term use.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on January 22, 2009

TRD-200900274

Gene C. Jarmon

General Counsel and Chief Clerk

Texas Department of Insurance

Effective date: February 11, 2009

Proposal publication date: August 15, 2008

For further information, please call: (512) 463-6327



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