| (a) This chapter provides an appeals process to the
extent authorized by federal and state law and by rules administered
by the Texas Workforce Commission (Agency).
(b) This section applies only to complaints or determinations
regarding federal- or state-funded workforce services administered
by the Agency or Local Workforce Development Boards (Boards), as follows:
(1) Child care;
(2) Temporary Assistance for Needy Families (TANF)
Choices;
(3) Supplemental Nutrition Assistance Program (SNAP)
Employment and Training (E&T);
(4) Workforce Innovation and Opportunity Act (WIOA)
adult, dislocated worker, and youth programs; and
(5) Eligible Training Providers (ETPs) receiving WIOA
funds or other funds for training services.
(c) Determinations or complaints relating to the following
matters are not governed by this chapter:
(1) Across-the-board reductions of services, benefits,
or assistance to a class of recipients;
(2) Matters governed by hearing procedures otherwise
provided for in this title;
(3) Alleged violations of nondiscrimination and equal
opportunity requirements;
(4) Denial of benefits as related to mandatory work
requirements for individuals receiving TANF and SNAP E&T services
and is administered through the Texas Health and Human Services Commission
(HHSC);
(5) Matters governing job service-related complaints
as referenced in 20 CFR Part 658, Subpart E, §§658.400,
658.410, 658.411, 658.417, and 658.418 and the federal Employment
Service law;
(6) Services provided by the Commission pursuant to
Texas Labor Code §301.023, relating to Complaints Against Commission;
(7) Alleged criminal violations of any services referenced
in subsection (b) of this section;
(8) Disputes between contractors and Boards;
(9) Contract disputes; or
(10) Any other determination or complaint not listed
in subsection (b) of this section.
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