(a) Managers shall comply with applicable law, the
rules contained in this chapter, written agreements with hosts, the
BET assignment, the requirements of the BET manual, and instruction
by BET staff.
(b) Managers shall comply with procedures prescribed
by the Comptroller of Public Accounts for the payment of sales taxes
and provide evidence to the Agency of timely sales tax remittances.
(c) Managers shall not engage in conduct that demonstrably
jeopardizes the Agency's right, title, and interest in the BET facility,
its equipment, or the lease or agreement with the property managers.
(d) While managing or present at their assigned BET
facility, managers shall dress and act in an appropriate manner consistent
with the environment in which they are operating, health and safety
regulations, and anti-discrimination provisions under §854.11(h)
of this title (relating to General Policies).
(e) Managers shall open a commercial business account
in which they maintain sufficient funds to operate the BET facility.
(f) Managers shall hire sufficient employees to ensure
the efficient operation of the BET facility and to provide satisfactory
service to customers. If the facility is remodeled or if operational
areas change, the manager must have sufficient employees on hand for
the necessary shutdown and reopen cleanup.
(g) Managers shall be actively engaged in the management
of a BET facility and be actively working the number of hours necessary
to achieve satisfactory operation of the facility. With prior notice
from the Agency, managers shall be available for all necessary visits
to the facilities for advice, consultation, and inspections of the
facility. If the business is closed for remodel or improvement, the
manager shall be available for the opening, closing, and overall security
of the business and assets.
(h) Managers shall take appropriate actions to correct
deficiencies noted on BET facility audits or reviews within seven
business days.
(i) Managers shall provide satisfactory service to
the BET facility host and customers.
(j) Managers shall notify the Agency in advance if
they intend to be absent from their assigned facility for more than
two days.
(k) Managers shall provide BET staff with the following
information and shall notify BET staff of changes to any item no more
than 10 business days after a change occurs:
(1) the BET facility telephone number;
(2) a mailing address and an e-mail address;
(3) a phone number for use in emergencies; and
(4) the manager's preferred accessibility format.
(l) Managers are accountable to the Agency for the
proceeds of the business.
(m) Managers shall keep all records supporting the
monthly facility report for three calendar years.
(n) Managers shall report the actual value of resale
inventory by taking a physical count in the facility each month and
submitting a written quarterly inventory (March, June, September,
and December) with the monthly facility report.
(o) Managers, upon request by the Agency, shall make
available all records pertinent to the facilities to which they have
been assigned for audit or review. Any materials removed from the
facility will be returned within 90 business days, unless evidence
needs to be preserved. Copies of preserved evidence will be supplied
by the Agency to the manager within 90 business days.
(p) Managers shall maintain liability insurance coverage
sufficient to indemnify the Agency if Agency funding is not available
or insufficient for such purposes.
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