The ADR Coordinator shall have the following responsibilities: (1) Establish a method of choosing ITPs who possess the minimum qualifications described in §154.052 of the GDRA; (2) Establish a pool of ITPs to resolve contested matters through ADR procedures; (3) Coordinate the implementation of the ADR policies and procedures; (4) Provide information about available ADR processes to agency employees, and to both potential and current users of the ADR program; (5) Serve as a resource for any training and education needed to implement procedures and processes for the ADR program; (6) Establish a system and collect data concerning the effectiveness of the ADR program in order to evaluate the ADR program and the ITPs that the VLB has used; and (7) Maintain necessary agency records while maintaining the confidentiality of participants. |
