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Texas Administrative Code

TITLE 16 ECONOMIC REGULATION
PART 2 PUBLIC UTILITY COMMISSION OF TEXAS
CHAPTER 26 SUBSTANTIVE RULES APPLICABLE TO TELECOMMUNICATIONS SERVICE PROVIDERS
SUBCHAPTER B CUSTOMER SERVICE AND PROTECTION

Rules

§26.21 General Provisions of Customer Service and Protection Rules
§26.22 Request for Service
§26.23 Refusal of Service
§26.24 Credit Requirements and Deposits
§26.25 Issuance and Format of Bills
§26.26 Foreign Language Requirements
§26.27 Bill Payment and Adjustments
§26.28 Suspension or Disconnection of Service
§26.29 Prepaid Local Telephone Service (PLTS)
§26.30 Complaints
§26.31 Disclosures to Applicants and Customers
§26.32 Protection Against Unauthorized Billing Charges ("Cramming")
§26.33 Prompt Payment Act
§26.34 Telephone Prepaid Calling Services
§26.37 Texas No-Call List

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